Licencing FAQs

Q. How do I start and delete a Licence?

A. We can set up a Portal Administrator within your Organisation. This person will be able to start and cease licences and also be able to monitor all Licences held by your Organisation.
Alternative, we can set up and delete Licences for you. E mail support@presentationsolutions.co.uk with the First Name, Last Name & e mail address of the individual/s concerned.
Furthermore, a pre-determined end date can be inserted if wanted so that fixed term employees will automatically cease.

Q. How does the New User activate the Licence?

A. A New User e mail is sent regarding the Licence that has just been set up. The prompt to send this e mail occurs once the New User’s details have been set up and saved. This will say how the Licence is to be activated as well as give details for software training.

Q. How much does an additional Licence cost?

A. This will be at the rate that you are charged on your annual licence renewal invoice. If an additional Licence is started or cancelled during your prepaid year, you will be charged or credited pro-rata for the months that the licence is used or has ceased.

Q. Can a Licence be transferred from one User to another?

A. No. The current User has to be terminated and a new User setup

Q. Can Licence Users by sorted by Cost Centre?

A. Yes, there is a field in the User setup called “Cost Centre Code”. This is a free text line. Reports of Users exported from the Portal contain this column and therefore the report can be sorted on this column.

Q. How are the number of Licences operated by the Firm monitored against the prepaid amount?

A. This can be done by the Administrator, who will be able to see in the “Billing Section” the number of Active Licences, the Total prepaid for the period and the variance.