Could not find part of the path

It appears that the contents of the folder containing your brand templates has not installed correctly.

Deleting the folder should resolve the issue and allow Create to recreate the folder. Please follow the steps below:

• Close all Office applications
• In Task Manager make sure there are no background processes (of PowerPoint, Word or Excel) still open.
  • Right-click on the taskbar at the bottom of the screen and open Task Manager
  • Make sure there are no instances of Microsoft PowerPoint, Microsoft Excel or Microsoft Word listed under Background Processes
• In Explorer, browse to the Documents folder
• Delete the Brands folder from Documents\Create
• Reopen PowerPoint. You will see a window with a progress bar showing Create recreating the folder and its contents. Once the process is complete, Create should function correctly.