There can be PowerPoint, Excel or Word processes running in the background which are not visible on the screen. For example Outlook will run Word in the background for editing e-mail.
Background processes can prevent the Send Table and Send Chart to PowerPoint and Word as the Excel add-in is unable to determine the process with which to communicate.
It may also affect the loading of a Create software update to properly take effect.
The background processes can be terminated using Task Manager after first closing all office applications.
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