Sending us the Repair error log if you have experienced problems using Repair will allow us to investigate the issue promptly. This function will generate the error log to the support helpdesk (support@presentationsolutions.co.uk) in the background.
If you send the error log, please follow up with an email describing the problem and what you were trying to achieve, so that we can follow up with you.
To send the error log:
- From the Repair tab select Help.
- From the dropdown menu select Send Error Log.
The following message should appear:
If the send error log function on the Repair ribbon errors or if you are unable to use Repair then please navigate to Documents\Repair Error Logs and email us the RepairLog.xml file.
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